International Shipping Information
INTERNATIONAL SHIPPING OPTIONS
USE OUR INTERNATIONAL DEALER LOCATOR --- to find a suitable "NZYMES CANADA" Dealer; most will ship "in country". There is also a link to find other International Dealers in countries other than Canada.
OTHERWISE - We offer TWO main choices for shipping from our Las Vegas warehouse to CANADA: 1) Priority Mail International (delvery time 6-10 days); or 2) Express Mail International (delivery time 4-8 days). NOTE: DHL shipping to Canada was suspended in January of 2014 due to increasing incidents of "double charging" by DHL. We have subsequently removed this service option for all international orders.
INTERNATIONAL POINT-OF-ENTRY COSTS
US ORDERING AND SHIPPING: POSSIBLE CUSTOMS DUTIES AND/OR VALUE-ADDED TAXATION
Customs and/or VAT charges are NOT included and are the responsibility of the customer. If you have any concerns prior to ordering please contact us first. Please be aware that Customs handling can cause longer delays. We don't normally expect problems with customs or your local shipping facilities, though they happen on occasion.
NZYMES.COM certainly appreciates your business, but we have no connection with your country's DUTIES collection, VALUE ADDED TAXATION process, or any other 'fees or delivery charges' that may be added by your country. We have no knowledge of such charges, so there is no way they can be handled as part of a sales transaction with Nzymes.com. And, we feel your pain - as to having to deal with these extra costs. However, this is one of the unfortunate negatives in doing International business - especially when countries enforce unfair import duties or processes. On the other hand, we offer VERY IMPORTANT products and programs for benefit of the health and well-being of you or your pets, which can (for many people) make these purchases worthwhile. This is why many customers continue to do these purchases 'in spite of' the extra "Point of Entry" costs that countries may impose.