Accessibility

01Our commitment

Nzymes is committed to making our website accessible to people of all abilities, including those who use assistive technologies such as screen readers, screen magnifiers, and keyboard-only navigation. We treat accessibility as ongoing work, not a one-time checkbox, and we improve the site as we learn.

02What we do

Steps we take to support an accessible experience include:

• Using clear, semantic structure so headings, lists, and landmarks make sense to assistive technology.
• Providing text alternatives for meaningful images.
• Supporting keyboard navigation and visible focus indicators.
• Aiming for sufficient color contrast and readable text sizes.
• Labeling forms, buttons, and interactive controls.
• Reviewing new pages and features for accessibility as we build and update the site.

03Conformance status

We use the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our standard. We are actively working toward full conformance across the site. Some areas may not yet fully meet every criterion, and we are committed to addressing issues as we identify them. If you encounter a barrier, your feedback helps us prioritize fixes.

04Third-party content

Some features on our site rely on third-party tools, such as reviews, embedded media, or payment services. We do not control the accessibility of every third-party component, but we choose partners thoughtfully and will help you complete any task another way if a third-party feature gets in your way.

05Feedback and help

If you have trouble using any part of our site, or you would like information or to place an order in another way, we are glad to help. Contact us using the details below and we will respond within 3 business days. Please let us know the page you were on and what you were trying to do, so we can assist quickly and fix the underlying issue.

However you reach us, a member of our team will help you complete what you came to do.