Shipping Policy

01Processing time

We work hard to get your order out the door fast. Orders placed by 3 p.m. PST on business days (Monday through Friday, excluding holidays) are typically shipped the same day. Every order ships from our Las Vegas warehouse.

02Domestic shipping

For orders within the United States, USPS Priority Mail is our default and most cost-effective option, usually arriving in 2 to 3 business days. Rates are calculated by weight and shown at checkout before you pay. We ship to PO boxes.

Alaska, Hawaii, military, and U.S. territories. Orders to Alaska, Hawaii, APO/FPO/DPO addresses, and U.S. territories (Puerto Rico, Guam, the Northern Mariana Islands, and others) ship by USPS Priority Mail only.

03Free shipping

Orders of $65 and up ship free within the United States. Free-shipping orders typically go out via UPS or USPS Ground, arriving in about 2 to 6 business days; Want it faster? Priority upgrades are offered at checkout.

04International shipping

We are glad to ship to most countries outside the United States; the free-shipping threshold does not apply to international orders. International orders ship via Priority Mail International, usually 5 to 10 business days, or First-Class International, usually 7 to 14 business days, depending on the option selected at checkout.

Any customs duties, taxes, or import fees charged by the destination country are the customer's responsibility and are not included in your order total or shipping charge.

05Tracking and delays

Once your order ships, we email you tracking so you can follow it to your door. Shipping delays can happen during holidays or weather disruptions, and they are outside our control. If we know your order will be held up, we will tell you.

Arrived damaged? See Returns & Refunds; we replace damaged items at no cost and cover the shipping.

06Returns

Every order is backed by our 120 Day Worry-Free Guarantee; how it works, including return shipping, is on our Returns & Refunds page.

Start a return →