Terms of Service

01Agreement to these terms

Welcome to Nzymes. This site, nzymes.com, is operated by BioPet, Inc. ("Nzymes," "we," "us," or "our"). By accessing our site or placing an order, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the site.

02Eligibility

You must be at least 18 years old, or the age of majority where you live, to purchase from us. By ordering, you confirm that the information you provide is accurate and that you are authorized to use the payment method you submit.

03Products, descriptions, and pricing

We work hard to describe our products accurately, but we do not warrant that descriptions, images, or other content are always complete or error free. Prices and availability can change without notice. If we discover an error in a price or description after you order, we may contact you to correct it or to cancel the order and issue a refund.

04Orders and acceptance

Your order is an offer to buy. We may accept or decline it, and we may limit or cancel quantities, for any lawful reason, including suspected fraud or errors. A confirmation email means we have received your order, not that we have accepted it. If we cancel an order after you have been charged, we will refund you.

05Auto-ship and subscriptions

Auto-ship is an optional convenience. If you choose it, here is how it works:

• You authorize us to charge your payment method on the recurring schedule you select, at the price in effect for each order, until you cancel.
• You can change, pause, skip, or cancel anytime before an order processes, from your account or by contacting us. There is no fee and no commitment.
• If pricing changes, we will apply the current price to future orders. We will provide notice where required.

See our Refund Policy for how the 120 Day Worry-Free Guarantee applies to auto-ship orders.

06Returns and refunds

Every order is backed by our 120 Day Worry-Free Guarantee. Full details, including how to start a return and what is covered, are in our Refund Policy, which is part of these terms.

07Health and informational disclaimer

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Customer stories describe individual experiences, and results vary from pet to pet. The information on this site is for educational purposes only and is not a substitute for advice from your veterinarian or other animal healthcare professional. Always consult a qualified professional about your pet's health.

08Intellectual property

The Nzymes name and logo, along with the text, graphics, photos, and other content on this site, are owned by or licensed to us and are protected by intellectual property laws. You may use the site for your personal, non-commercial use. You may not copy, reproduce, or distribute our content without our written permission.

09Your content and reviews

When you submit a review, photo, or other content, you confirm it is yours to share and that it is accurate and not unlawful. You grant us a non-exclusive, royalty-free, worldwide license to use, display, and share that content in connection with our products and marketing. We may decline to post, or may remove, content at our discretion.

10Acceptable use

Please use our site lawfully and respectfully. You agree not to misuse the site, interfere with its operation or security, attempt unauthorized access, scrape or harvest data, or use it to post anything unlawful, infringing, or harmful.

11Disclaimers

The site and its content are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error free. This section does not affect the 120 Day Worry-Free Guarantee on our products.

12Limitation of liability

To the fullest extent permitted by law, Nzymes and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising from your use of the site or our products. Where liability cannot be excluded, it is limited to the amount you paid for the product or order at issue. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

13Governing law

These terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. You agree that any dispute not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Nevada, unless applicable law provides otherwise. We always prefer to resolve concerns directly, so please reach out to us first.

14Changes to these terms

We may update these terms from time to time. When we do, we will revise the "last updated" date above. Your continued use of the site after an update means you accept the revised terms.