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A year of pills, tests, and medicated baths for a 7-pound Havanese. Then her mom found the page that explained why none of it was working.
“I got worse and worse. My hair kept falling out.
My pretty, fluffy tail went bald!”
Angel is a Havanese from Issaquah, Washington. Three years old, seven pounds. When the itching started, her vet reached for the usual explanation: allergies. What followed was a full year of the standard playbook. Allergy pills. Allergy tests. Medicated baths every other day. One new food after another.
She kept getting worse. Her hair fell out, her tail went bald, her skin stayed red and sore, and she got thinner than a 7-pound dog can afford to get. Her family kept trying, and kept watching her slide.
Four months into that turnaround, her family sat down and wrote to us. They told the whole thing from Angel's side, and honestly, we can't tell it better. So here it is, the way they sent it.
“Hi, everybody. My name is Angel. I'm a 3 yr. old Havanese pup. I only weigh 7 pounds. A whole year ago I got itchy, started losing my pretty hair and got even more skinny than I already was! My vet thought I had allergies. I got lots and lots of baths that smelled like medicine and lots of pills for allergies. I got allergy tests and new foods. I got worse and worse. My hair kept falling out. My pretty, fluffy tail went bald! My skin was always red and sore. We were going crazy. Mom kept trying to help me!
Four months ago she found the Nzymes web page. It explained why I wasn't getting better. Allergies weren't the problem! I was consumed with something called yeast (candida)! All those allergy treatments had just made it worse!
So, now I have yummy raw food. My mom says it costs a lot, but she says I'm worth it. She gives me sprouted granules and some drops every day. I only have to have a bath once a week (whoope)! Every day she sprays me with some stuff that helps my hot spots and itchy skin, too.
I didn't get better right away. I had lots more hot spots, my hair kept falling out and I still itched like crazy. Mom called someone there a few times when we were going crazy. They told her it would get worse before it got better. They were right!
But, three months later, my hair started growing back and my skin was not as flaky. My tail was still not fluffy but I didn't itch as much. My new food is yummy. I even felt like playing again!!
Now, it's been 4 months. My hair has started growing back, all except my tail. Mom tells me it's going to take a while before it's fluffy and long like it used to be. I still have flakes, itch and get hot spots once in a while, but I feel pretty good! They said it takes time and I would go through what they call a roller coaster. I get better and then worse for a while. I'm glad my mom found Nzymes. I love my new food and I don't have to take all those allergy pills and have stinky baths every other day.
Mom and I are happy!! Thanks!!!!”
Shared with permission, lightly condensed.
The turnaround took time, and her letter says so. There were more hot spots first, more itching, more hair on the floor, and a few phone calls to our team in the middle of it. What her family heard on those calls is what we tell everyone starting this road: it often gets worse before it gets better, because the body clears the yeast out the same way it came in, through the skin.
Then it turned. By month three the hair was growing back and the flakes were fading. By month four she was playing again, down to one bath a week, off the allergy pills entirely. The tail was last in line, and her mom was right: it got there.
Angel's mom called us more than once in the middle of the roller coaster, and those calls are why she stayed the course. Tell us what's going on with your dog's skin, what you've already tried, and how long it's been. We were built for the calls nobody else takes.
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Sprouted Granules and Ox-E Drops were the whole inside of Angel's protocol, with the 2% spray (today's Ox-E Mineral Mist) working outside. All three are still here, and for tougher skin battles they now come inside the six-product Skin Rescue Bundle.
Angel's letter is from 2016. The same family, the same free customer care, and the same 120-Day Worry-Free Guarantee are still here today.
