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Three vet visits and four antibiotics couldn't stop what was spreading.So Caryl went looking for the root cause that the vet kept missing.Below are letters from Caryl to our team that summer.
“They keep charging you even though they don't fix the problem, and Savanna just kept getting worse. They seem to want to treat only the symptoms and not the root of the problem.”
Savanna's trouble started as a recurring ear infection, the yeasty kind that keeps coming back. Caryl took her to the vet three times for the same ears, at $250 a visit. Savanna was put on four different antibiotics, plus a bilateral ear pack with another antibiotic in it, plus a shot for the pain she was in.
Before the last round she had started breaking out in bumps all over her body; after it, her hair was falling out and her skin filled with oozing sores. The ear problem had spread everywhere, her face worst of all. The vet's next suggestion was a dermatologist, on top of the $750 already spent, and Caryl wasn't sure she had the money left.
Bumps had turned to oozing sores; her hair was falling out.
Her face took the worst of it.
"So that's when I decided to go online and start investigating, to see what the vet might be missing related to her symptoms." She found nzymes.com. "Thank God! I started reading and it all made sense." There she read what no vet had told her: the recurring ear infections were a yeast problem, and after the repeated rounds of antibiotic and steroid treatment, her whole body had become part of it.
On July 10th, Savanna started the Healthy-Skin Kit (now called the Skin Rescue Bundle). Caryl was told upfront it would get worse before it got better, and she "followed all the instructions to a 'T'."
Taken the day the Nzymes kit was ordered.
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The rest of Savanna's story came to us in Caryl's letters, written over that summer and fall. Here they are, lightly trimmed.
“Like you said, she got worse before she got better. I am happy to say that we finally turned the corner, and she is now starting to get more active and acting like my old Savanna.
She is now eating on her own and roaming around the house doing her thing. She is even going to the bathroom outside now, instead of on the "piddle pad" I had down for her.
The pictures might still look not so good; but, believe me, she is 80% better as of today, August 19th. Thank you so much for saving my dog, not to mention my bank account.”
Shaved down so the topicals could reach the skin. "The pictures might still look not so good."
“I'm happy to report that Savanna is chasing the vacuum cleaner around again with lots of enthusiasm. So she is pretty much back to her old self, and her neck area is starting to get some fur back now too.
I truly think you guys saved my dog's life. She was going downhill fast before getting your products.”
“My hope is that when someone sees how bad Savanna was, and how much better she is now, that there is hope for their little baby. I'm not saying it wasn't scary, because there were times when I thought that maybe I should have had her put down. But when I looked into her eyes, she let me know she was fighting to stay with me.
All I know is it sure feels good to be able to snuggle up with her and hold her again without hurting her.”
Sleeping soundly again, the coat filling back in.
"Her vet couldn't believe how good she looked."
Her fur grew back in so soft, she feels like a stuffed animal.
One more letter closed the story: "Now she is back to her good old self. Beautiful coat, clear bright eyes; even my vet couldn't believe how good she looked from the pics I showed her at her worst. She was amazed, as is everyone that sees her." And her advice for anyone in the same spot: "Hang in there and do what they tell you to do, and yes, your dog will get worse before they get better. Just be patient."
The same small family team that read Savanna's symptoms is a phone call away. Tell us what's going on with your dog's skin or ears, what you've already tried, and how long it's been. We were built for the calls nobody else takes.
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Savanna started on the Healthy-Skin Kit. It has grown since, and today it's the Skin Rescue Bundle: six products that rebuild from within and calm the outside, with an interactive guide and real support included.
Seventeen years later, the same family that answered Caryl's letters in 2009 still answers the phone, with the same free customer care and the same 120-Day Worry-Free Guarantee.
